Accessibility for Ontarians with Disabilities Act (AODA) Contact Centre ServiceOntario

Toll-free: 1-866-515-2025
TTY: 416-325-3408 / Toll-free 1-800-268-7095
Fax: 416-325-3407

You may also want to refer to the Guide to the Accessibility Standards for Customer Service, Ontario Regulation 429/07

Further information that will help providers comply with the standard may be found on the Accessibility Directorate’s compliance assistance website at www.AccessON.ca/compliance.

To read the Accessibility for Ontarians with Disabilities Act:
1. Go to the website www.AccessON.ca/compliance
2. Click on the Accessibility for Ontarians with Disabilities Act, 2005
3. This will take you to the Act.

To read the customer service standard:
1. Go to the website www.AccessON.ca/compliance
2. 2. Click on Accessibility Standards for Customer Service Regulation, O.Reg.429/07
3. This will take you to the customer service standard.