Accessing the Exchange

I do not have access to a home computer or mobile device; can I fill the questions out by paper?

Yes, we would be happy for you to submit your answers on paper or over the phone. For assistance, please contact Halcian Joseph-Clost, Strategic Business Analyst at 613-596-8211, Ext. 8402.

Is Thought Exchange accessible for blind or low vision participants?

Yes, Thoughtexchange is accessible for blind or low vision participants. Accessibility options can be enabled by pressing Ctrl-Shift-E (all at once) and this will also be provided as an audible cue for participants with screen readers enabled.

My first language is not English and I cannot complete the online consultation?

If you are having difficulty reading the consultation and would like to have the questions translated for you, we would love to help. Please contact Halcian Joseph-Clost, Strategic Business Analyst at 613-596-8211, Ext. 8402 or by email at [email protected]ca

How do I self-register/participate if I didn’t receive an email invitation?

You go to the Building Brighter Futures Together webpage to self-register for the exchange.

Is there an app I can download?

Yes. Thoughtexchange for iOS is available for download on the App Store.

Can I answer the consultation questions in a language other than English?

Yes, English, French, and Spanish are supported at this time to participate by internet browser. If you’d like to participate in those languages, you can do so by changing the language settings in your browser.

To participate in another language by SMS or text-based messaging, text the name of the language or “Hello” in that language to 728-55 then enter the 9-digit code given for the exchange. Participants will be given a link to continue in a browser window (requiring wifi or data to take part). The rest of the interaction is like texting: Thoughtexchange sends prompts to Share, then Star/rate and discover thoughts. Participation can be done in any language supported by Google Translate (over 100 languages).


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