Privacy and Confidentiality

Why are there Thoughts that included personal information?

Thoughts were reviewed in the context of Municipal Freedom of Information and Protection of Privacy Act. Thoughts that contravene the Act were flagged. For example, participants were told that Thoughts would be shared. If a parent/guardian shared a thought that included personal information about a child, he or she has the ability to do that. On the other hand, if a teacher shared a Thought with personal information about a student, it was flagged because parent/guardian consent is required.

How did you get my email address? / Why didn’t I get an email?

The parent email addresses were taken from our school database.  Parents who did not receive an email invitation should contact the school office and ensure their contact information is up to date.  The email addresses for community partners were generated based on established relationships with the school district. Students and staff lists were generated from our internal email systems.

Will you be sharing my email address?      

No, the e-mail collected for the consultation process will only be used to facilitate this Thoughtexchange process. It will not be shared or sold to another third-party.

Are my answers going to be shared with my child’s teacher/my principal/my boss?           

No, your answers will not be connected to your name in any report or display. All thoughts will be shared with other participants during the STAR step but your name and/or email address will never be connected to a thought or displayed or shared with anyone.

How do I know my privacy is protected?      

The school district is committed to protecting your privacy in accordance with our legislated duty under the Municipal Freedom of Information and Protection of Privacy Act.  email addresses were shared with the service provided with appropriate privacy and confidentiality agreements are in place. No personal information was shared. Your responses will never be connected or attributed to your email address.  If you have questions about privacy, please contact [email protected] or at 613-596-8211.

Why was I asked to share my name?

For those participants who don’t have a name associated with their email (e.g. community partners or new registrants), the Thoughtexchange platform presents an option at the end of the survey process for participants to provide their name. This is an optional step and is offered so that Thoughtexchange can provide a “friendlier” greeting to participants whenever they log in to their process. Whether or not you choose to optionally enter your name, responses are never publicly tied to specific email addresses or names. Thoughtexchange's corporate policy is to not release the association of names to thoughts or stars to anyone, including the School District, unless legally required to do so.


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